We are committed to protecting your privacy
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.
For the purpose of the Data Protection Act 1998, the data controller is the owner of the website.
This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services.
- Information provided when you report a problem with our site.
- Records of correspondence if you contact us.
- Responses to surveys used for research purposes (optional).
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage, and other communication data and resources accessed.
This website uses cookies
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
You consent to our cookies if you continue to use our website.
Cookies are small text files that can be used by websites to make a user’s experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
IP addresses and cookies
We may collect information about your computer, including (where available) your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about users’ browsing actions and patterns, and does not identify any individual.
We may obtain information about your general internet usage by using a cookie file stored on your computer’s hard drive. Cookies help us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences and customise our site accordingly.
- Speed up your searches.
- Recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser that allows you to refuse cookies. However, if you do so, some parts of the site may become inaccessible. Unless you adjust your browser settings to refuse cookies, our system will issue cookies when you log on to our site.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers (e.g. fulfilling orders, processing payments, or providing support services).
By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide is stored on secure servers. Any payment transactions will be encrypted. Where a password has been chosen or provided to you to access certain parts of our site, you are responsible for keeping this password confidential.
Unfortunately, data transmission over the internet is not completely secure. While we strive to protect your personal data, we cannot guarantee its security; any transmission is at your own risk. Once received, we use strict procedures and security features to prevent unauthorised access.
Uses made of the information
We use information held about you to:
- Ensure content is presented effectively for your device.
- Provide information, products or services that you request or may be of interest (with your consent).
- Carry out obligations under contracts between you and us.
- Enable participation in interactive features when you choose to use them.
- Notify you of changes to our service.
We may also use your data (or permit selected third parties to use it) to provide information about goods or services which may interest you, via post or telephone. If you do not wish us or third parties to use your data in this way, please tick the relevant box on the form used to collect your data.
Disclosure of your information
We may disclose your personal information to third parties:
- If we sell or buy a business or assets, your data may be disclosed to the prospective buyer or seller.
- If required by law or to enforce our terms of use or other agreements.
- To protect the rights, property, or safety of our customers or others, including for fraud protection and credit risk reduction.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will inform you before collecting your data if we intend to use it for such purposes or disclose it to third parties for that purpose.
You can exercise your right to prevent such processing by checking relevant boxes on forms or by contacting us directly.
Our site may contain links to partner networks, advertisers and affiliates. If you follow a link, those sites will have their own privacy policies, and we do not accept responsibility for them. Please check those policies before submitting any personal data.
Access to information
The Data Protection Act gives you the right to access information held about you. Any access request may be subject to a fee to cover the cost of providing this information.
Changes to our privacy policy
Any future changes to our privacy policy will be posted on this page and, where appropriate, notified to you by email. Please check this page regularly to stay informed of updates.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be directed through our contact page.